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Hiring Pool Cleaners

Hiring a Pool Cleaner: Critical Factors to Remember

So you are having some issues with your pools and need to hire a pool cleaner. Whether you have going green, an overused filter, a scratchy surface, seeing cloudy, stained view or are just looking for someone to make sure your pool is kept up-to-date, hiring a quality pool service company is critical to avoiding bigger issues in the future.

Hiring a Pool Cleaner

When hiring pool cleaners, it's important to note that not all pool cleaners are the same. You'll find companies that are cheap, some that use the best pool service tools (and some that don't) and you'll find some that charge an arm and a leg. The key, is finding a quality pool cleaner that you feel comfortable with and does a job that is up to or exceed your expectations. To do this, we've listed the top factors to keep in mind when looking to hire a pool cleaner.

Hiring Pool Cleaners

Pro Tip:

Ask for Pool Cleaner Referrals

One of the first few places to start when you're looking to hire pool cleaners is your friends, neighbors and co-workers. You'll want to ask them if they know of a pool service company that they have hired before that they would recommend or refer.

If you have a specific issue with your pools, like an overused filter, you can ask for referrals of pool service companies that they know of that have helped them with their an overused filter or whatever other issue you are having (ie. going green, stained view, seeing cloudy, a scratchy surface, etc.)

Hire a Pool Cleaner

Pro Tip:

Reviews of Pool Cleaners

After checking out references that you received for pool cleaners, you'll want to check online reviews. You should be able to find online reviews for just about any pool cleaner in your local area. This can very helpful, but can also be overwhelming and misleading at times. Here are a few guidelines to help you as you sift through all of the reviews:

An overwhelmingly positive or negative review of a pool cleaner could be a sign of a fake review- so take that into considerations.
Make a special note of pool cleaners that have received a great deal of reviews. A lot of reviews combined with 4.5 to 5 stars is a big sign that the pool service company got those legitimately.
Keep an eye out for reviews that compare their experience with other pool cleaners. Giving these details adds validity to the reviewer who has actually hired a local pool cleaner.

Here are a few examples of valid reviews of pool cleaners:

"She is excellent! I was having so many issues with keeping my pool looking clean. The filter was kicking the diamateous earth back into the pool and it was awful. They came out took a look and knew immediately what the problem was. They did the work and my pool looks amazing! They are professional and very good at what they do. I would reccommend them to everyone!"

"Chose The Pool Cleaner when service we used out of Rhinebeck for ten years got very lax. The Pool cleaner responded quickly. We used company to replace a pump and filter. Owner communicated promptly when unable to make appointment. Rescheduled and came on holiday weekend. No experience using for weekly maintenance yet. Will now hire the Pool Cleaner for ongoing maintenance. Small company- owner does the work."

"I called Pedro around 12 pm and he was out at 430 pm like he said he would Checked the pool and then cleaned it. Pedro was very Professional, Friendly and was very knowledgeable. I hired him on the spot to clean my pool every week. You couldn't ask for a better person to do the Job. Will recommend him and Home Advisor to everyone that ask for advice."

Hiring Pool Cleaners

Pro Tip:

Pool Cleaner References

Once you have gathered referrals and checked online reviews of the pool service companies, you want to call the company directly and ask them for at least 2 recent references. These should be from customers they have completed work for within the past month. Also, you can ask for references for specific issues like going green, an overused filter, stained view, a scratchy surface, seeing cloudy or just general pool issues. Here are some questions you could ask the pool cleaners' references:

What work did the pool cleaner do for you? A small pool issue or big pool issue will give you insight as to the scale of the project. Was it for stained view, seeing cloudy, going green, a scratchy surface, an overused filter or just general pool issues?
Did the pool cleaner provide a contract with details of the work? Did they provide what methods will be used, possible issues, etc.
How was the staff that completed the pool service work? Professional, clean, friendly? Ask about the things that you care about.
Was the pool service work completed per the agreed upon budget?
How were the pool cleaners results? Did they meet or exceed your expectations?
Would you hire the pool cleaner again?

Pro Tip:

going green

Pro Tip:

Always make sure the pool service company is using the proper tools and a specialized pool service software that is custom to the industry. Servgrow is a popular software among pool service companies.

Licensed and Insured Pool Service Company

When hiring a pool cleaner, that last think you want to do is hire one that is not a legitimate business and has no license and insurance. Just because you know that pool service companies should be licensed, bonded and insured, don't take this for granted.

Pool Cleaners that do not have a license will most likely try to cut corners because they understand that they are not as accountable for their work. In fact, it's illegal for them to operate without a license.

Professional pool service companies will have no problem showing you all the necessary documents, licenses and insurance to operate their business.

Final Notes on Hiring a Pool Cleaner

Hiring a pool cleaner can be challenging at first, but using these tips above should get you started in the right direction. And keep in mind that it could take a couple different pool cleaners that you hire before finding that perfect one- and when you find that perfect one, don't let them go!

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