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Hiring Pool Builders

Hiring a Pool Builder: Decisive Factors to Consider

So you are having some issues with your pools and need to hire a pool builder. Whether you have electrical issues, air leak, clog, unbalanced chlorine levels, cracks on tiles or are just looking for someone to make sure your pool is kept up-to-date, hiring a quality pool building company is critical to avoiding bigger issues in the future.

Hiring a Pool Builder

When hiring pool builders, it's important to note that not all pool builders are the same. You'll find companies that are cheap, some that use the best pool building tools (and some that don't) and you'll find some that charge an arm and a leg. The key, is finding a quality pool builder that you feel comfortable with and does a job that is up to or exceed your expectations. To do this, we've listed the top factors to keep in mind when looking to hire a pool builder.

Hiring Pool Builders

Pro Tip:

BD from BD Pools AZ recommends checking how long the company has been in business. An established company will likely have a track record that can be evaluated. Look for online reviews, and ask for references. The company should be able to provide a list of past clients you can contact to ask about their experiences.

Ask for Pool Builder Referrals

One of the first few places to start when you're looking to hire pool builders is your friends, neighbors and co-workers. You'll want to ask them if they know of a pool building company that they have hired before that they would recommend or refer.

If you have a specific issue with your pools, like air leak, you can ask for referrals of pool building companies that they know of that have helped them with their air leak or whatever other issue you are having (ie. electrical issues, cracks on tiles, unbalanced chlorine levels, clog, etc.)

Hire a Pool Builder

Pro Tip:

Reviews of Pool Builders

After checking out references that you received for pool builders, you'll want to check online reviews. You should be able to find online reviews for just about any pool builder in your local area. This can very helpful, but can also be overwhelming and misleading at times. Here are a few guidelines to help you as you sift through all of the reviews:

An overwhelmingly positive or negative review of a pool builder could be a sign of a fake review- so take that into considerations.
Make a special note of pool builders that have received a great deal of reviews. A lot of reviews combined with 4.5 to 5 stars is a big sign that the pool building company got those legitimately.
Keep an eye out for reviews that compare their experience with other pool builders. Giving these details adds validity to the reviewer who has actually hired a local pool builder.

Here are a few examples of valid reviews of pool builders:

"Best pool installer I have ever worked with. Most pool builders subcontract out all the work. There is very little supervision, quality control, sense of urgency or accountability. Jeff takes responsibility of every phase of the installation and does an excellent job. Everything is falling into place. Outstanding work. I highly recommend Pool Builders, Inc."

"Colt was amazing at helping us design our pool. We were overwhelmed with the choices of every detail when we did our own research. But he took the time to ask a lot of questions and assess our needs/goals for the pool, discuss every line item with us, and give us great recommendations. He aimed for us to be happy with the pool when it was done, and we have no regrets. We love the design he chose and the details that really work for us. Excellent communication before, during and after the pool install way exceeded my expectations. I felt like I was their only customer because Colt always promptly responded to my texts/calls/emails at any time. I never felt hesitant to reach out as my questions were always welcomed and answered. Although we ended up spending more than we initially thought, we see the value of every dollar and do not regret even one penny. US Pool built a beautiful, quality pool that will last."

"Amazing company! Professional, friendly, and knowledgeable. Nelson was fair and came out as many times as we asked. The crew arrived on time every day and worked all day. After working with others in the past and receiving several quotes I would 100%recommend All in One Pool Construction. Thank you!"

Hiring Pool Builders

Pro Tip:

Pool Builder References

Once you have gathered referrals and checked online reviews of the pool building companies, you want to call the company directly and ask them for at least 2 recent references. These should be from customers they have completed work for within the past month. Also, you can ask for references for specific issues like electrical issues, air leak, cracks on tiles, clog, unbalanced chlorine levels or just general pool issues. Here are some questions you could ask the pool builders' references:

What work did the pool builder do for you? A small pool issue or big pool issue will give you insight as to the scale of the project. Was it for cracks on tiles, unbalanced chlorine levels, electrical issues, clog, air leak or just general pool issues?
Did the pool builder provide a contract with details of the work? Did they provide what methods will be used, possible issues, etc.
How was the staff that completed the pool building work? Professional, clean, friendly? Ask about the things that you care about.
Was the pool building work completed per the agreed upon budget?
How were the pool builders results? Did they meet or exceed your expectations?
Would you hire the pool builder again?

Pro Tip:

electrical issues

Pro Tip:

Always make sure the pool building company is using the proper tools and a specialized pool building software that is custom to the industry. Servgrow is a popular software among pool building companies.

Licensed and Insured Pool Building Company

When hiring a pool builder, that last think you want to do is hire one that is not a legitimate business and has no license and insurance. Just because you know that pool building companies should be licensed, bonded and insured, don't take this for granted.

Pool Builders that do not have a license will most likely try to cut corners because they understand that they are not as accountable for their work. In fact, it's illegal for them to operate without a license.

Professional pool building companies will have no problem showing you all the necessary documents, licenses and insurance to operate their business.

Final Notes on Hiring a Pool Builder

Hiring a pool builder can be challenging at first, but using these tips above should get you started in the right direction. And keep in mind that it could take a couple different pool builders that you hire before finding that perfect one- and when you find that perfect one, don't let them go!

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