Hiring a Garage Door Contractor: Important Things to Keep in Mind

When hiring garage door contractors, it's important to note that not all garage door contractors are the same. You'll find companies that are cheap, some that use the best garage door tools (and some that don't) and you'll find some that charge an arm and a leg. The key, is finding a quality garage door contractor that you feel comfortable with and does a job that is up to or exceed your expectations. To do this, we've listed the top factors to keep in mind when looking to hire a garage door contractor.

Ask for Garage Door Contractor Referrals

One of the first few places to start when you're looking to hire garage door contractors is your friends, neighbors and co-workers. You'll want to ask them if they know of a garage door company that they have hired before that they would recommend or refer.

If you have a specific issue with your garage doors, like an automated garage door won’t close, you can ask for referrals of garage door companies that they know of that have helped them with their an automated garage door won’t close or whatever other issue you are having (ie. old garage door rollers, the garage door is making unusual noises, The garage door hinge lubrication has been neglected, operator/motor rail lubrication has been neglected, etc.)

Pro Tip:

We spoke with tech from On Track Garage Door Repair, who recommended: "Always choose a garage door provider that carries full insurance and robust warranties to safeguard your investment. Check local testimonials and stellar reviews—these are the best indicators of their dedication to quality workmanship and customer satisfaction."

Reviews of Garage Door Contractors

After checking out references that you received for garage door contractors, you'll want to check online reviews. You should be able to find online reviews for just about any garage door contractor in your local area. This can very helpful, but can also be overwhelming and misleading at times. Here are a few guidelines to help you as you sift through all of the reviews:

An overwhelmingly positive or negative review of a garage door contractor could be a sign of a fake review- so take that into considerations.

Make a special note of garage door contractors that have received a great deal of reviews. A lot of reviews combined with 4.5 to 5 stars is a big sign that the garage door company got those legitimately.

Keep an eye out for reviews that compare their experience with other garage door contractors. Giving these details adds validity to the reviewer who has actually hired a local garage door contractor.

Here are a few examples of valid reviews of garage door contractors:

"Affordable Top Rated Garage Door were prompt and extremely knowledgeable of their craft. We hired them in the past on an emergency basis to replace a broken rod on one of our garage doors. They even checked and lubricated our 2nd garage door as a courtesy as well as gave us some extra lubricant and showed us how and when to lubricate the parts to keep the doors in good working condition. Because of their excellent customer service and expertise, we called them out again when we knocked a garage door off track trying to manually open it during a power outage. We highly recommend this company and will continue to use them for any future needs."

"They were great about communicating when they'd arrive, arrived on time, and did a thorough job. They helped me program my keypad and in-car remotes for all my doors even though the new opener was just for one. Highly recommend and will hire again when the other doors need new openers. Like the other reviewers said, seems like their usual is to go above and beyond!"

"On Track Garage Door Repair was punctual, polite, and friendly. They made sure I understood everything I needed to know about the functionality of our garage door opener. They even helped to program my car, so that I could open the garage door without using the remote. They also assisted with downloading the app for the opener on my phone. Great service, I would highly recommend!!"

Pro Tip:

Garage Door Contractor References

Once you have gathered referrals and checked online reviews of the garage door companies, you want to call the company directly and ask them for at least 2 recent references. These should be from customers they have completed work for within the past month. Also, you can ask for references for specific issues like old garage door rollers, an automated garage door won’t close, the garage door is making unusual noises, operator/motor rail lubrication has been neglected, The garage door hinge lubrication has been neglected or just general garage door issues. Here are some questions you could ask the garage door contractors' references:

What work did the garage door contractor do for you? A small garage door issue or big garage door issue will give you insight as to the scale of the project. Was it for the garage door is making unusual noises, The garage door hinge lubrication has been neglected, old garage door rollers, operator/motor rail lubrication has been neglected, an automated garage door won’t close or just general garage door issues?

Did the garage door contractor provide a contract with details of the work? Did they provide what methods will be used, possible issues, etc.

How was the staff that completed the garage door work? Professional, clean, friendly? Ask about the things that you care about.

Was the garage door work completed per the agreed upon budget?

How were the garage door contractors results? Did they meet or exceed your expectations?

Would you hire the garage door contractor again?

Pro Tip:

Licensed and Insured Garage Door Company

When hiring a garage door contractor, that last think you want to do is hire one that is not a legitimate business and has no license and insurance. Just because you know that garage door companies should be licensed, bonded and insured, don't take this for granted.

Garage Door Contractors that do not have a license will most likely try to cut corners because they understand that they are not as accountable for their work. In fact, it's illegal for them to operate without a license.

Professional garage door companies will have no problem showing you all the necessary documents, licenses and insurance to operate their business.

Final Notes on Hiring a Garage Door Contractor

Hiring a garage door contractor can be challenging at first, but using these tips above should get you started in the right direction. And keep in mind that it could take a couple different garage door contractors that you hire before finding that perfect one- and when you find that perfect one, don't let them go!

Pro Tip:

Always make sure the garage door company is using the proper tools and a specialized garage door software that is custom to the industry. Servgrow is a popular software among garage door companies.

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Hiring a Garage Door Contractor: Important Things to Keep in Mind

Ask for Garage Door Contractor Referrals

Pro Tip:

Reviews of Garage Door Contractors

Pro Tip:

Pro Tip:

Garage Door Contractor References

Pro Tip:

Licensed and Insured Garage Door Company

Final Notes on Hiring a Garage Door Contractor

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