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Hiring Air Duct Cleaners

Hiring a Air Duct Cleaner: Vital Things to Keep in Mind

So you are having some issues with your air ducts and need to hire a air duct cleaner. Whether you have dirty air ducts, not sealing your ductwork, open grill, mold, leaking ductwork or are just looking for someone to make sure your air duct is kept up-to-date, hiring a quality air ducts company is critical to avoiding bigger issues in the future.

Hiring a Air Duct Cleaner

When hiring air duct cleaners, it's important to note that not all air duct cleaners are the same. You'll find companies that are cheap, some that use the best air ducts tools (and some that don't) and you'll find some that charge an arm and a leg. The key, is finding a quality air duct cleaner that you feel comfortable with and does a job that is up to or exceed your expectations. To do this, we've listed the top factors to keep in mind when looking to hire a air duct cleaner.

Hiring Air Duct Cleaners

Pro Tip:

Ask for Air Duct Cleaner Referrals

One of the first few places to start when you're looking to hire air duct cleaners is your friends, neighbors and co-workers. You'll want to ask them if they know of a air ducts company that they have hired before that they would recommend or refer.

If you have a specific issue with your air ducts, like not sealing your ductwork, you can ask for referrals of air ducts companies that they know of that have helped them with their not sealing your ductwork or whatever other issue you are having (ie. dirty air ducts, leaking ductwork, mold, open grill, etc.)

Hire a Air Duct Cleaner

Pro Tip:

Reviews of Air Duct Cleaners

After checking out references that you received for air duct cleaners, you'll want to check online reviews. You should be able to find online reviews for just about any air duct cleaner in your local area. This can very helpful, but can also be overwhelming and misleading at times. Here are a few guidelines to help you as you sift through all of the reviews:

An overwhelmingly positive or negative review of a air duct cleaner could be a sign of a fake review- so take that into considerations.
Make a special note of air duct cleaners that have received a great deal of reviews. A lot of reviews combined with 4.5 to 5 stars is a big sign that the air ducts company got those legitimately.
Keep an eye out for reviews that compare their experience with other air duct cleaners. Giving these details adds validity to the reviewer who has actually hired a local air duct cleaner.

Here are a few examples of valid reviews of air duct cleaners:

"Carl was prompt and even called to tell me he was on the way. He did an expert job cleaning my entire vent duct from dryer to the outside. He worked quickly and did not waste any time. Carl was friendly and polite. I would highly recommend his company. He also gave me an appointment the day after I called. 5 stars"

"Appeared very knowledgeable regarding the problem I was having. Was on time and went right to work.. At this point I am very pleased with the results due to seeing less dust in the air and on furniture. The big test will come once I turn the furnace on this fall. I was informed to call them back if their was a problem. Again very pleased with their work at this time"

"The two mechanics that came, Allen and Vlad were professional, courteous, and informative. They did a great job of removing mold from my ductless windows air conditioner. The only issue I had with this company was the manager not calling me back at the time that he told me he would."

Hiring Air Duct Cleaners

Pro Tip:

Air Duct Cleaner References

Once you have gathered referrals and checked online reviews of the air ducts companies, you want to call the company directly and ask them for at least 2 recent references. These should be from customers they have completed work for within the past month. Also, you can ask for references for specific issues like dirty air ducts, not sealing your ductwork, leaking ductwork, open grill, mold or just general air duct issues. Here are some questions you could ask the air duct cleaners' references:

What work did the air duct cleaner do for you? A small air duct issue or big air duct issue will give you insight as to the scale of the project. Was it for leaking ductwork, mold, dirty air ducts, open grill, not sealing your ductwork or just general air duct issues?
Did the air duct cleaner provide a contract with details of the work? Did they provide what methods will be used, possible issues, etc.
How was the staff that completed the air ducts work? Professional, clean, friendly? Ask about the things that you care about.
Was the air ducts work completed per the agreed upon budget?
How were the air duct cleaners results? Did they meet or exceed your expectations?
Would you hire the air duct cleaner again?

Pro Tip:

dirty air ducts

Pro Tip:

Always make sure the air ducts company is using the proper tools and a specialized air ducts software that is custom to the industry. Servgrow is a popular software among air ducts companies.

Licensed and Insured Air Ducts Company

When hiring a air duct cleaner, that last think you want to do is hire one that is not a legitimate business and has no license and insurance. Just because you know that air ducts companies should be licensed, bonded and insured, don't take this for granted.

Air Duct Cleaners that do not have a license will most likely try to cut corners because they understand that they are not as accountable for their work. In fact, it's illegal for them to operate without a license.

Professional air ducts companies will have no problem showing you all the necessary documents, licenses and insurance to operate their business.

Final Notes on Hiring a Air Duct Cleaner

Hiring a air duct cleaner can be challenging at first, but using these tips above should get you started in the right direction. And keep in mind that it could take a couple different air duct cleaners that you hire before finding that perfect one- and when you find that perfect one, don't let them go!

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