Hiring a HVAC Technician: Critical Factors to Remember

When hiring hvac technicians, it's important to note that not all hvac technicians are the same. You'll find companies that are cheap, some that use the best hvac tools (and some that don't) and you'll find some that charge an arm and a leg. The key, is finding a quality hvac technician that you feel comfortable with and does a job that is up to or exceed your expectations. To do this, we've listed the top factors to keep in mind when looking to hire a hvac technician.

Pro Tip:

Ask for HVAC Technician Referrals

One of the first few places to start when you're looking to hire hvac technicians is your friends, neighbors and co-workers. You'll want to ask them if they know of a hvac company that they have hired before that they would recommend or refer.

If you have a specific issue with your air conditioning units, like dirty filters, you can ask for referrals of hvac companies that they know of that have helped them with their dirty filters or whatever other issue you are having (ie. lack of maintenance, mechanical wear and tear, thermostat malfunctions, pilot or ignition problems, etc.)

Pro Tip:

Reviews of HVAC Technicians

After checking out references that you received for hvac technicians, you'll want to check online reviews. You should be able to find online reviews for just about any hvac technician in your local area. This can very helpful, but can also be overwhelming and misleading at times. Here are a few guidelines to help you as you sift through all of the reviews:

An overwhelmingly positive or negative review of a hvac technician could be a sign of a fake review- so take that into considerations.

Make a special note of hvac technicians that have received a great deal of reviews. A lot of reviews combined with 4.5 to 5 stars is a big sign that the hvac company got those legitimately.

Keep an eye out for reviews that compare their experience with other hvac technicians. Giving these details adds validity to the reviewer who has actually hired a local hvac technician.

Here are a few examples of valid reviews of hvac technicians:

"I would have given Hector more than a 5 star if that was possible. Not only was his work exceptional, but he was also pleasant and extremely knowledgeable in the tasks he performed. From communicating over the phone prior to our appointment to completing each task with attention to detail and efficiency upon arriving at my house, it is evident that this individual genuinely cares about providing quality customer service as well as delivering satisfactory results. He explained every step taken to achieve his diagnosis. I will certainly hire him again."

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"If I could give him more than 5 stars I would. Marios better than any other technician I've had in the past."

"Reliable, showed up quick, repair was made months ago, still working great!!! Installed Heating system and cage for condensers, did an amazing job and awesome attention to detail from planning through to completion. Very tidy and thorough. Would highly recommend to anybody. Great customer service!"

Pro Tip:

HVAC Technician References

Once you have gathered referrals and checked online reviews of the hvac companies, you want to call the company directly and ask them for at least 2 recent references. These should be from customers they have completed work for within the past month. Also, you can ask for references for specific issues like lack of maintenance, dirty filters, mechanical wear and tear, pilot or ignition problems, thermostat malfunctions or just general air conditioning unit issues. Here are some questions you could ask the hvac technicians' references:

What work did the hvac technician do for you? A small air conditioning unit issue or big air conditioning unit issue will give you insight as to the scale of the project. Was it for mechanical wear and tear, thermostat malfunctions, lack of maintenance, pilot or ignition problems, dirty filters or just general air conditioning unit issues?

Did the hvac technician provide a contract with details of the work? Did they provide what methods will be used, possible issues, etc.

How was the staff that completed the hvac work? Professional, clean, friendly? Ask about the things that you care about.

Was the hvac work completed per the agreed upon budget?

How were the hvac technicians results? Did they meet or exceed your expectations?

Would you hire the hvac technician again?

Pro Tip:

Pro Tip:

Always make sure the hvac company is using the proper tools and a specialized hvac software that is custom to the industry. Servgrow is a popular software among hvac companies.

Licensed and Insured HVAC Company

When hiring a hvac technician, that last think you want to do is hire one that is not a legitimate business and has no license and insurance. Just because you know that hvac companies should be licensed, bonded and insured, don't take this for granted.

HVAC Technicians that do not have a license will most likely try to cut corners because they understand that they are not as accountable for their work. In fact, it's illegal for them to operate without a license.

Professional hvac companies will have no problem showing you all the necessary documents, licenses and insurance to operate their business.

Final Notes on Hiring a HVAC Technician

Hiring a hvac technician can be challenging at first, but using these tips above should get you started in the right direction. And keep in mind that it could take a couple different hvac technicians that you hire before finding that perfect one- and when you find that perfect one, don't let them go!

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Hiring a HVAC Technician: Critical Factors to Remember

Pro Tip:

Ask for HVAC Technician Referrals

Pro Tip:

Reviews of HVAC Technicians

Pro Tip:

HVAC Technician References

Pro Tip:

Pro Tip:

Licensed and Insured HVAC Company

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